Frequently Asked Questions at Cobb Women’s Health in Austell, GA
For your convenience, we offer helpful patient resources, including several informational handouts related to women’s health and wellness. Answers to many commonly asked questions are provided below. Contact us for more information or to request an appointment with Cobb Women’s Health providers.
General Questions
Table of Contents:
Where is cobb women’s health located
Does cobb women’s health accept my insurance plan
How do I make an appointment at cobb women’s health
Do you have policy regarding no-shows for appointments and late cancellations
I’m a new patient. How should I prepare for my first appointment
What should I bring to my first/subsequent visit(s) at cobb women’s health
How can I reach my provider after office hours
How can I get my prescription refill and lab work results
I have a question about my bill. Who should I contact
Cobb Women’s Health is conveniently located on the ground floor of Cobb Medical Arts Center at Suite 102,1810 Mulkey Road, Austell GA-30106.
Cobb Women’s health contracts with major insurance carriers and files claims with all insurance companies. To confirm that we are contracted providers with your plan, please call your insurance carrier or visit their website. For more details, contact our billing office.
For general information, call us today! Our phone lines are open Monday through Thursday from 8:00 am to 5:00 pm and Friday 8:00 am to 3:00 pm.
We kindly ask for 24 hours notice if you need to cancel or re-request your appointment. If you miss your appointment, you will receive a verbal warning. You will be charged for the second appointment missed if you fail to cancel your appointment at least 24 hours prior to the requested time.
The best way to come prepared for your first appointment is to complete our new patient forms in advance and bring them with you. New patient forms are available online in our Forms section. We also recommend arriving 15-20 minutes early for your first visit so all your paperwork and insurance information can be processed before your requested appointment time. If you are coming in for a pelvic exam and/or pap test, please do not use any vaginal products or have sex for 24 hours prior to your visit.
• Your medical insurance card.
• Any co-payment required per your insurance coverage. We accept American Express, Discover, Master Card, VISA and Care credit.
• We DO NOT accept personal checks.
• A picture ID is required. A valid driver’s license or other acceptable state or federal ID is acceptable.
• Your new or annual patient paperwork
• A list of current medications you are taking.
• New patients should bring any medical records from prior physicians that you think may be helpful.
We always have a provider on call for emergencies. If you need to reach your doctor after regular office hours, call our main office and speak to our after-hours answering service.
Please call during the office hours for the prescription refill. Lab results, once reviewed will be posted on the patient portal.
For all questions related to billing, please call our business office.
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